We Listen To Our Patients

After receiving great care from DCOF, many patients choose to share their stories with others.

If you would like to share your story, please drop off a note at DCOF or visit our online reviews and write your own.

We always appreciate feedback!

 

What our patients think...

Rainy was so awesome with helping me over the phone with all my concerns and questions. She explained every little detail to me and then she was also there when I checked in for my appointment, very kind, courteous and smiled. Amanda took me back and explained everything to me about the lab and how they could repair the denture and if they couldn’t how they would replace it and the costs she also was very understanding and kind. Dr. Hunter, whom I met very briefly was kind and even tightened my lower bridge while I was there. She was very kind as well. I would have no hesitation about referring others to DCOF in the future. They were honest and said the wait would be about 2 hours and told me what time to come back, so I came back a little before 2 hours and my denture was ready. The entire visit from start to finish was awesome:)

Emma A.

There is nothing I think should be changed. I was a walk-in and was seen right away. Your people were excellent. Dr was awesome and I felt their compassion. Very professional and courteous.

Jeff C.

Ashley is excellent at her job. Dr. Keith Laws is the best dentist around! Everyone in that office makes you feel comfortable. I have been going there over 10 years and I definitely saw a change in the corporate culture there.

Ken L.

Russel is an excellent technician and very personable.

Dan M.

Everyone on your team did an excellent job. I was very impressed, and will spread the word.

Michael F.

Hello DCOF Staff, I visited your office for the first time on Tuesday, 11-11-14. When I walked up to the front desk, the receptionist greeted me with a smile and was very friendly. Then, I met the hygienist. She was so very, very nice. She maintained a professional image at all times. She is very knowledgeable of her work; she explained everything so well. She respected me and my questions, and answered them very courteously. Also, Dr. Laura (not sure of spelling)..She is amazing, friendly, courteous, and caring. I felt so comfortable talking with her and the hygienist. At the checkout counter, the staff, just like I expected, put the icing on the cake. I look forward to other appts. It has been many years since I have experienced an office visit so pleasant. I wish you and your staff all the best, and may your business continue to blossom. God bless you as you continue to use your wisdom and knowledge to care for your patients and keep them smiling bright. Respectfully, Peggy W.

Peggy W.

All the staff was very courteous & helpful. They took time to explain things & answer questions.

Bonnie T.

Dr. Laura is amazing and patient. They took the time that was needed to explain and work with me and my fears of dentistry. I would recommend any of my family and friends to go to her or her staff.

Shawna L.

I’ve been very impressed with this place. The staff is knowledgeable & kind. They are gentle while working and really try to make you feel comfortable (which is great if you’re a big scaredy cat like me).

Casey J.

All staff that I came into contact with was very pleasant. I appreciated that they made this experience comfortable and explained every procedure that they were performing. I AM VERY EXCITED TO HAVE MY SMILE BACK!! THANK YOU ALL VERY MUCH!!!

Amanda M.

All the people I encountered were very nice and helpful. Even though I was going through a tough time, they were all understanding and worked to make things better.

Vickie S.

I came to get my teeth cleaned – was pretty nervous.   It went great – the person who cleaned my teeth was gentle and now I’m not afraid to go to the dentist.

David H.

More Testimonials …

The dentists and their assistants are definitely the best dental group I have been to. They are professional and personable. No rushing. They make sure you are comfortable and everything is right before you leave no matter if it is past their quitting time. I recommend them to anyone and everyone. Great experience.

Vickie S Customer since 2014

I have had the best of service every time I have been there. Thank you.

Michelle S, Walton, KY

They are very friendly and always willing to help fix whatever problem I am having with my dentures no matter how long it takes to make it right.

Don R Customer since 2008

Great access to care. Very patient oriented.

Gary V Customer since 2014

The hygienist was friendly, competent, and she explained any and all concerns I may have had. The examining dentist took plenty of time to discuss my two remaining root canaled teeth.

Janet C Customer since 1993

This was my first visit to DCOF. The staff is super friendly, the office is very up to date and impeccably clean and had just an over all warm atmosphere. Wendy provided me with the best cleaning I’ve ever received on top of the fact that she has a happy bubbly personality which made it all the better. Dr. Laura Herfel was very prompt to see me and was equally happy and gentle touch. I opted voluntarily to try the teeth whitening and I was blown away. This treatment actually exceeded my expectations. Two thumbs up for DCOF!We travel a long way to DCOF because of how well we are treated, the waiting times are minimal, we don’t get overcharged, staff is very professional and friendly, we will and have recommended to friends.

Stacy B

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